How to get help
For support, email batuhankersit@gmail.com and include your device model, OS version, and a short description of the issue.
We handle questions about billing, restoring purchases, account deletion, sign-in problems, playback issues, and story generation errors.
Support requests are typically answered within 2 business days.
Frequently asked questions
How do I delete my account?
Open the Settings screen in the app and use the Delete Account action. If you cannot access the app, email us for help.
How do I manage or restore my subscription?
Subscriptions are managed through your Apple or Google account. If a purchase is active but not reflected in the app, contact support and include the store account email address used for the purchase.
What should I send when reporting a bug?
Include the device model, OS version, app version, and the exact step where the problem occurs. Screenshots are helpful when available.